Major Peak Insurance & Retirement Solutions

Operations & Support Team

Agency Administrative & Sales Support Assistant

Blend administrative excellence with proactive sales support. You enable sales to happen by keeping clients informed and systems organized.

Role Summary

The Agency Administrative & Sales Support Assistant plays a critical role in supporting client communication, managing operational workflows, and ensuring the smooth flow of our sales process.

This position blends administrative excellence with proactive sales support, not selling, but enabling sales to happen.

Ideal for someone who is reliable, detail-oriented, confident on the phone, and excited to support a fast-moving financial services practice.

What You'll Do

Sales Support (60%)

  • Prepare quotes & pre-fill forms

  • Assist with ACA Marketplace workflows

  • Pre-screen & warm up leads

  • Coordinate follow-ups & scheduling

Admin Operations (40%)

  • Maintain CRM accuracy & records

  • Manage calendars & reminders

  • Organize client documentation

  • Support system setup for new clients

What Success Looks Like

Success is measured by the quality and consistency of your actions, the behaviors that enable sales and create a smooth client experience.

  • Communicate clearly & professionally

  • Keep CRM organized & accurate

  • Ensure clients move without delay

  • Complete tasks & follow-ups on time

  • Support sales process with detail

  • Maintain reliable daily workflow

Required Skills

  • Strong communication skills (written & verbal)

  • High attention to detail

  • Reliable, organized, and consistent

  • Manage multiple tasks at once

  • Comfortable with technology & CRM

  • Professional phone presence

Preferred Experience

  • Client service or admin support role

  • Insurance, financial services, or healthcare

  • Familiarity with CRMs

  • Licensed in Life & Health (or interest)

Growth Path

As we expand, this role may evolve into:

Senior Administrative Coordinator

Client Success Manager

Junior Licensed Agent

Agency Operations Manager

First 90 Days

30 Days

Learn workflows, scripts, systems, CRM processes, and client communication standards.

60 Days

Begin independently managing follow-ups, client communications, scheduling and task completion.

90 Days

Operate confidently, anticipate needs, maintain excellent communication and support workflow.

Ready to join the team?

Major Peak Insurance & Retirement Solutions

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